Ground Transportation: The Parking Lot and The White Elephant

According to a JD Power report of 2019, while autonomous taxis may find commercial acceptance as early as 2025, by 2034, it is predicted some 10 percent of consumer vehicles will be self-driving. In a mere 10 to 15 years, a significant number of passenger vehicles will no longer need to park at the airport […]

By | May 20, 2020 | news | No Comments

Contracts 101: A Brief Field Guide for the Uninitiated

In business, the consummation of a relationship between parties is usually, if not always, in the form of a contract. And, while legally binding contracts can be implied simply based on the actions of two parties, in its formal version, a contract takes written form. This notion is almost universally well-understood, regardless of industry. Yet, […]

Airports, FBOs and Lease Negotiations: It’s Complicated

What should airports consider when negotiating with a prospective or renewing FBO tenant? And what should FBOs consider when negotiating with their airport? First, each party must be prepared to compromise and respect the knowledge, experience and limitations of the other. A cool head and an encyclopedic knowledge of regulations doesn’t hurt either. (Airport Business […]

By | January 16, 2020 | news | No Comments

FBOs and OEMs: Strange Bedfellows

Unless providing factory-authorized maintenance for a given OEM, or playing host to an OEM’s event featuring an aircraft static display, there is simply no formal relationship in the industry between FBOs and OEMs. Against that backdrop, how can FBOs effectively handle hundreds of aircraft types when OEMs have no cause to engage with FBOs? Through […]

By | October 25, 2019 | news | No Comments

What’s the difference between an SMS and an SMS?

An organization with a true Safety Management System (SMS) demonstrates that managing risk and assuring a safe working environment are institutionalized into the corporate culture. This requires that the organization evolve beyond just “going through the motions” of assuring basic regulatory compliance to a more robust system of identifying, tracking, interpreting analyzing, and to use […]

By | September 16, 2019 | news | No Comments

Media Relations After an Accident: Are You Ready?

BP’s Deepwater Horizon. United 3411. The Boeing 737MAX. All are examples of situations that escalated -not because of the magnitude of the underlying issue- but because of a ham-handed public relations response. In the aviation business, we have a duty to the travelling public to place safety of life above all else. When the unthinkable […]

By | June 27, 2019 | news | No Comments

Grounded in Safety…or Safety, Grounded?

The proper implementation of an organizational safety system is enough of a challenge. Rather than adopt easy solutions, organizations tend towards procedural complexity where it is not needed. Yet, unnecessary complexity adds obstacles to efficacy, making the very process disincentivize employees from taking an active role in that nascent system. FBO Partners’ Patrick Moylan discusses […]

Breaking Bread: Attraction and Retention of an FBO’s Customers

The attraction and retention of customers today is a science, particularly in the online environment. Like it or not, complex algorithms track our every purchase, and potential upsells or other items- even by other retailers- are carefully curated and presented for our consumption. Whatever the cause, the rise of online consumerism has a blind spot, […]

Making the Up-Grade: Considerations for FBO Facility Updates

There’s an inside joke in the construction industry surrounding the word “building.” Unlike most -ing words in the English language which connote an ongoing action — such as running — the word building is unique. As the joke goes, once a building is complete, why isn’t it then called a built? Because, it’s never really […]

By | April 15, 2019 | news | No Comments

Stay Informed

Looking for the latest market intelligence, best practices and FBO industry news? Why yes, yes you are. Subscribe to the FBO Partners' Market Intel Report, delivered at no cost to your Inbox.